Legal

Privacy Policy

Effective Date: January 1, 2026

The Park Apartments respects the privacy of our residents, prospective residents, guests, and website visitors. This Privacy Policy explains how we collect, use, protect, and share personal information in connection with our apartment community, website, resident portal, and related services.

1. Information We Collect

We may collect personal information that you provide to us, including your name, address, telephone number, email address, identification information, employment and income information, rental history, and information provided during a rental application or screening process.

We may also collect information related to your tenancy, including lease information, rent and payment records, maintenance requests, communications with management, and information about vehicles or authorized occupants.

When you use our website or online services, we may automatically collect certain information, such as your IP address, browser type, device information, and website usage information.

2. How We Use Your Information

We may use personal information to:

  • Process and evaluate rental applications.
  • Verify identity, employment, income, and rental history.
  • Prepare and manage leases and resident accounts.
  • Process rent, deposits, fees, and other payments.
  • Respond to questions, requests, and maintenance needs.
  • Communicate with residents and prospective residents.
  • Maintain and improve our property, website, and services.
  • Protect the safety and security of residents, employees, and visitors.
  • Comply with applicable laws, regulations, court orders, and legal requirements.
  • Prevent fraud, unauthorized activity, or misuse of our services.

3. Sharing of Information

We may share personal information with trusted third parties when reasonably necessary to operate and manage the apartment community. These parties may include property management companies, payment processors, rental screening providers, maintenance and service contractors, technology providers, legal professionals, and other vendors who provide services on our behalf.

We may also disclose information when required by law or when we believe disclosure is necessary to protect the rights, safety, or property of our residents, employees, visitors, or community.

We do not sell personal information for monetary consideration.

4. Rental Applications and Screening

Information submitted as part of a rental application may be used to evaluate an applicant's eligibility for housing. We may obtain information from consumer reporting agencies and other third-party screening providers in accordance with applicable laws. Applicants should provide accurate and complete information. Additional notices or disclosures may apply to consumer reports and background screening.

5. Payments and Online Services

If you make payments or submit information through our website or resident portal, certain information may be processed by third-party service providers. We take reasonable steps to work with providers that maintain appropriate security measures; however, no online system can be guaranteed to be completely secure.

6. Cameras and Community Security

For the safety and security of residents, employees, and visitors, the property may use security cameras or other security systems in common areas and other appropriate locations. These systems are intended for legitimate security and property-management purposes and are not intended to monitor areas where individuals have a reasonable expectation of privacy.

7. Cookies and Website Information

Our website may use cookies, analytics tools, or similar technologies to improve website functionality, understand website usage, and provide a better user experience. You may be able to control certain cookie settings through your web browser.

8. Protection of Personal Information

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, disclosure, alteration, or destruction. However, no method of storing or transmitting information electronically is completely secure.

9. Data Retention

We retain personal information for as long as reasonably necessary for legitimate business purposes, including managing a tenancy, maintaining required records, resolving disputes, complying with legal obligations, and enforcing agreements.

10. Your Privacy Rights

Depending on applicable federal, state, and local laws, you may have certain rights regarding your personal information. These may include the right to request access to, correction of, or information about the personal data we maintain about you. Requests may be subject to applicable legal requirements and reasonable verification procedures.

11. Children's Privacy

Our website and services are generally intended for adults and are not directed toward children. We do not knowingly collect personal information from children for purposes unrelated to providing legally permitted services.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. Any updated policy will be posted on our website or otherwise made available to residents and visitors.

13. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact:

The Park Apartments

7528 Park Promenade Drive

Winter Park, FL 32792

Phone: 407-679-4226

Email: Leasing3@thepark-winterpark.com

This Privacy Policy is intended to provide general information about our privacy practices and does not replace any rights or obligations established by applicable law, leases, notices, or other agreements.